- Kindly complete the repair request form in its entirety and pay the repair fees as applicable. You will get an email for your records upon completion.
- Place the piece in the Sampat Jewellers jewelry box or any other jewelry box that is well-cushioned. Make sure the jewelry is securely protected.
- Next, place the jewelry box inside a mailing box.
- We will email you a prepaid shipping label. You will need to affix the shipping label on the mailing box.
- Allow approximately 4-6 weeks for the repairs to be completed and receive it back in the mail.
Did something you purchased from us break?
Don’t worry. We’ll do our best to help you get it fixed.
Sampati is pleased to offer professional resizing and repair services on jewelry that was purchased directly from us. For most repair requests, we charge a flat fee of $180.00. This fee helps cover shipping and insurance charges both ways.
To submit a repair request please follow the steps below.

Request a Repair
Upload File (Max. file size: 25 MB.)
DROP A HINT
To send your friend/spouse information about your selection, complete
the information below and click Send button.
NEED HELP?
Our Jewelry Specialist are happy to answer your questions about this
product.
Your privacy is important to us. View Privacy Policy.
Request a Repair
Choose options

DROP A HINT
To send your friend/spouse information about your selection, complete
the information below and click Send button.
NEED HELP?
Our Jewelry Specialist are happy to answer your questions about this
product.
Your privacy is important to us. View Privacy Policy.